Proposal cover letter
The cover letter that goes on top of a project proposal or SOW.
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Example output
Dear Karthik,
When we first met in October, you walked me through what you described as the most frustrating part of running customer success at your scale: a 30-day onboarding flow that was high-touch, inconsistent, and impossible to keep up with as the customer base grew. New customers were dropping off in week two, and your CSMs were spending more time chasing handoffs than improving the product experience.
The attached proposal lays out our approach to fixing that. In short, we'll audit the current flow, design a self-serve path anchored by five milestone touchpoints, implement and instrument it inside your existing tooling, and train your team to maintain it without us. Full scope details are on pages 3-7.
We propose to deliver this work over nine weeks, starting January 12, 2026, for a total investment of $42,000 invoiced in three milestones.
If this works for you, please sign and return the attached SOW and we'll send across a kickoff calendar invite within two business days. If anything in the scope or terms needs adjusting, I'm happy to jump on a call this week.
Best regards, Ashish